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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Julie Nunn

May 30, 2023

5  out of  5 rating by Julie Nunn
"Maxine was great! I was so bummed when my electric bike was stolen and she gave me excellent help! We are going to catch up mid-summer to review my policies which is also very appreciated. Thank you for the great service! Julie Nunn"

Leslie Kline

May 24, 2023

5  out of  5 rating by Leslie Kline
"I have been working with Cesar Flores for 25+ years now. I started as a 24 year old with just a one car policy to home, life, umbrella, multiple cars and RV policies. He has always be accessible, honest, willing to run a hundred options by us. We meet with him when we need to or when he wants us to! He lets us know when we need to update or make changes to any of our policies. I feel very taken care of by Cesar and his team."

Patricia Chia

May 17, 2023

5  out of  5 rating by Patricia Chia
"I appreciate Maxine. She helped me with a homeowner’s policy. From start to finish, the process was smooth. Her responses and promptness back and forth with me on emails was so on point with the 1/2 dozen inquiries and questions and change requests I had after I received the initial policy estimate and coverage. Many Thanks, Maxine."

elizabeth brady

March 15, 2023

5  out of  5 rating by elizabeth brady
"We have been state farm clients for over 20 years and love this office. They are always willing to answer any questions that we have and we've never had trouble getting in touch with them when needed. Great team to work with!"

Abbi Chaimongkol

February 23, 2023

5  out of  5 rating by Abbi Chaimongkol
"I am very impressed with how helpful and efficient this agency has been. My interaction with Maxine was very pleasant and she was able to assist me with my requests immediately. This took a lot of stress off my shoulders. Thank you for your help Maxine!"

Brennan Dunn

February 19, 2023

5  out of  5 rating by Brennan Dunn
"Maxine was super helpful. She should get a raise."
Profile photo of Wendy Slick

Wendy Slick

January 30, 2023

5  out of  5 rating by Wendy Slick
"Cesar and his staff are amazing!! I’ve been with them for over 30 years- they are the best!!!"

no name

January 27, 2023

5  out of  5 rating by no name
"Maxine and Sandy are my favorite agents at State farm. However, everyone is willing to help and very personable. I highly recommend this specific State farm location. I've been with this location for more than 20 years. Cesar Flores State Farm Insurance Agent at 650 East Blithedale Ave Ste G Mill Valley, CA 94941."

Riley Kuffner

January 27, 2023

5  out of  5 rating by Riley Kuffner
"They’re the best! Been with them for years."

mary wuerth

December 20, 2022

5  out of  5 rating by mary wuerth
"Super helpful and thorough. The one time we had an accident they quickly took great care of us! Highly recommend."

Burke Schuchmann

November 18, 2022

5  out of  5 rating by Burke Schuchmann
"Maxine Raffety, the account manager, is real gem of a person and a real help navigating red tape and actively solving problems. She even gets back to you to make sure that things worked out satisfactorily, later. Cesar Flores has knack for assembling a great staff and Maxine is a great asset."

Jayaram Kancherla

November 11, 2022

5  out of  5 rating by Jayaram Kancherla
"Maxine was very diligent about what insurance I needed and kept me updated until the policies were issued. The customer service is off the charts and I am impressed at how helpful and knowledgeable she is. highly recommend them!"

Todd Schopp

October 21, 2022

5  out of  5 rating by Todd Schopp
"Great personalized service"

Julian Palacios

September 16, 2022

5  out of  5 rating by Julian Palacios
"I was interested in looking into life insurance and was looking around at different place wanted to get a quote at State Farm next. I gave a call to Cesar Flores office and the person I spoke to was Maxine. Maxine was very knowledgeable, fun to talk to, and had a great spirit overall! I wasn’t sure on what I needed for life insurance since this was my first time shopping for it cause it’s always great to have. Luckily, Maxine was very helpful with asking me questions to help me decide on what I needed for my coverage. I decided to go through with Maxines quote which was great!! I will be coming back to Cesar Flores’s office in the future to get more help with Maxine for more insurance!"

Cooper Nelson

September 13, 2022

5  out of  5 rating by Cooper Nelson
"So grateful for Cesar and his amazing team! They're always extremely helpful and knowledgeable, and it's a privilege to actually know my insurance representatives. My car was stolen a few months ago, and they did everything they could to guide me through the process and always make me feel like I had a handle on things. Cannot recommend them higher!"

Chez Hogshead

September 9, 2022

5  out of  5 rating by Chez Hogshead
"Super helpful and knowledgeable agents addition very friendly"

Keith Darling

September 8, 2022

5  out of  5 rating by Keith Darling
"The expert staff here at Cesar Flores State Farm office have consistently provided my insurance needs since 2012. Very knowledgeable and always courteous in person or on the phone."

Shelby June

August 24, 2022

5  out of  5 rating by Shelby June
"Maxine has great customer service skills, she helped me sign up get my insurance membership started. She is great at communicating with her clients as well as informing them about the policy rules and pricing. Would highly recommend working with Maxine if you’re thinking about switching companies. She is so knowledgeable and helpful and very on top of it"

Harold Hedelman

August 9, 2022

5  out of  5 rating by Harold Hedelman
"My family has relied on Cesar and his team for over 20 years. Always great advice, quick response, and I always get off the call with a smile!"

Kenneth Seastrom

August 5, 2022

5  out of  5 rating by Kenneth Seastrom
"Friendly, knowledgeable and conscientious people plus fair premiums. What more could you ask for?"

Adam Ratner

July 29, 2022

5  out of  5 rating by Adam Ratner
"I have now worked with Cesar Flores office for multiple types of insurance for me and my family and can't recommend them enough. Within their office, Maxine in particular has worked with me each step of the way, guiding me through each process, being patient with all of my questions and confusion, and sharing personal stories and anecdotes to help me process my options. They have been incredibly reliable and timely with all of their communication and I feel like I can truly rely on them for me and my family's needs."


June 23, 2022

3  out of  5 rating by Hermey
"Really hard to get out of the parking lot of this building."

George Healy

April 21, 2022

5  out of  5 rating by George Healy
"The staff at Cesar Flores' office could not have been more helpful. They made the whole process simple and easy. If you ever feel like switching insurance agents -- go to Cesar!!!!"

Jackson Carter

February 25, 2022

5  out of  5 rating by Jackson Carter
"Extremely nice, knowledgable, and helpful staff. Answered all questions thoroughly and simply. Special note of the great service from Maxine who guided me through step by step and saved me from a lot of guess work and headache."

Danielle Salone

February 18, 2022

5  out of  5 rating by Danielle Salone
"I can ALWAYS rely on Cesar and his amazing staff for excellent service. One staff member, Sandy, stands out as being such a shining star. Sandy is the most wonderful woman: extremely knowledgable, clear communicator and just a delightful human being. Just recently I met Maxine, and this one is as lovely as Sandy! Extremely helpful, conscientious & smart. Cesar is awesome too and truly cares about providing the best products and service to his clients. I have been with Cesar for over 30 years and I wouldn't change a thing!"